At TechyBits®, we are committed to delivering thoughtfully designed, high-quality products and a reliable customer experience. Please review the following policy carefully, as it outlines how returns, refunds, and warranty claims are handled.
To maintain product integrity, safety standards, and quality assurance, TechyBits® does not accept returns based on change of mind once an order has been processed or shipped.
In limited circumstances, TechyBits® may, at its sole discretion, consider a return request for unused and unopened items submitted within 30 days of delivery.
If approved:
The item must be unused, unopened, and in original packaging
A 20% administrative and restocking fee will apply
All return shipping costs are borne by the customer
Original shipping fees are non-refundable
Approval is not guaranteed and is assessed on a case-by-case basis.
If you believe your product is faulty, please contact us within 7 days of delivery.
A product may be considered faulty only if it:
Does not power on
Is unable to charge devices under normal use
Exhibits major physical defects present upon delivery that materially affect functionality
To submit a claim, customers may be required to provide:
Photos
Videos
Serial or order information
All claims are reviewed manually. Replacement is the default resolution. Refunds are only considered if a replacement is not feasible.
Return shipping for faulty items is the responsibility of the customer unless otherwise stated.
TechyBits® reserves the right to deny claims where misuse, abnormal usage, environmental factors, or incompatible devices are suspected.
The following are not considered defects or faults:
Normal warmth or heat generated during charging
Performance differences across phone models or generations
Slower charging on older devices or devices with degraded batteries
Heat retention caused by phone cases, ambient temperature, or usage habits
Cosmetic wear after use
Wireless charging performance and thermal behavior vary naturally depending on device characteristics and conditions.
All returned products are subject to inspection.
TechyBits® retains final authority on all refund, replacement, and warranty decisions.
Returns sent without prior approval may be rejected.
TechyBits® products are covered by a 1-year limited warranty from the date of delivery.
This warranty covers:
Manufacturing defects
Functional failures under normal, intended use
This warranty does not cover:
Wear and tear
Accidental damage
Misuse or abuse
Performance expectations beyond reasonable operating limits
Device-specific limitations
Warranty claims are assessed individually and resolved at TechyBits®’ discretion.